Effective Date: 18/12/2024

1. Introduction

Welcome to Cielo Self Service. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”). Please read this policy carefully to understand our views and practices regarding your data.

2. Information We Collect

We may collect and process the following types of information:

a. Personal Information

• Name
• Employee ID
• Department Name
• Contact Information (e.g., email address, phone number)

b. Attendance Data

• Check-in and check-out timestamps
• Location data (if location-based attendance is enabled)
• Device information (e.g., device ID, operating system)

c. Automatically Collected Information

• Log data such as IP address, app usage statistics, and crash reports.

3. How We Use Your Information

The information collected is used for:

• Tracking and managing employee attendance.
• Generating attendance reports.
• Ensuring compliance with company policies.
• Enhancing user experience and app performance.
• Providing customer support.

4. How We Share Your Information

We do not sell, rent, or trade your information to third parties. However, we may share your data with:

• Your Employer: For attendance management and reporting purposes.
• Service Providers: Third-party vendors who assist in app operation, analytics, or data storage.
• Legal Authorities: When required by law or to protect the rights and safety of our users or others.

5. Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption of sensitive data during transmission.
• Regular security audits and updates.
• Restricted access to authorized personnel only.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. After this period, your data will be securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the following rights:

• Access your personal data.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict data processing.
• Withdraw consent where processing is based on your consent.

To exercise these rights, please contact us at info@cielodigitals.com.

8. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing any personal data.

9. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Cielo Digital Solutions Private Limited
#25/31,Lakshmi Nagar 2nd Main Road,Porur,Chennai,Tamilnadu-116
044-45072474
info@cielodigitals.com